All Chic Accessories Sales are FINAL.

Due to the personal nature of jewelry and accessories, we do not accept returns or exchanges for hygiene and safety reasons.

However, if your item arrives damaged, defective, or incorrect, please contact us within 24hrs of delivery at shopchic93@gmail.com.

• Please include your order number, clear photos and/or videos of the item as proof, and write "Accessories" in the subject line of your email.
• We'll gladly replace the item or issue store credit. Customers are responsible for their own return label.

Mystery Boxes:

Mystery Boxes are final sale and are not eligible for returns, refunds, or exchanges.

Shipping Policy:

 

Processing Times:

• All orders are processed within 3 - 5 business days (excluding weekends & holidays).
• You will receive an email notification with tracking information once your order has shipped.

Shipping Rates:

• Flate rate shipping: $3.99.
• Free shipping on orders over $10.

Chic Accessories is not responsible for ANY lost items. 

If you check your tracking number and the package says delivered, but you have not received it. Please contact United States Postal Service. If your package is returned due to incorrect address you will be responsible for paying shipping fees again. 

Estimated Delivery:

• U.S. orders: 5-10 business days after processing.
• International orders: 10 -21 business days depending on location. 

Delays:

Please note that delivery times may vary due to carrier delays, weather, or holidays. "Chic by Monique is not responsible for delays once the package is with the carrier."

Our bracelets are handmade with love and designed for everyday wear. To keep your bracelet looking its best, avoid excessive pulling or stretching. Roll the bracelet on and off your wrist instead of pulling it. Remove before showering, swimming, or sleeping, and avoid contact with water, lotions, perfumes, and harsh chemicals. Store in a cool, dry place when not in use to help maintain its quality and shine.